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As everything is handmade we hope to despatch orders within 2-3days on receiving order depending on stock and order volumes.
Delivery will be via an post with a tracking, to the address specified on the form, once the order has been despatched a text massage will be sent with tracking details. You have the option to add requests and while we make every effort to deliver your goods with these in mind, we will not be liable if we fail to do so due to circumstances beyond our control.
International deliveries
Import fees, taxes, customs duties or other charges may occur and are solely responsibility of the customer.
In the unlikely event you need to return an item.
Items must be returned within 14 days from receipt of goods in perfect condition with tags still attached, including the reason for the return and proof of purchase.
Please contact us prior to the return so we are aware of its arrival.
On receipt of the item we will contact by email with regards to the refund. As returned parcels are your responsibility until they arrive safely with us, we recommend that you send them by traceable post. Please note: we do not refund the cost of returning the parcel to us.
Refunds are via stripe or original method of payment, this may take a few days depending on your bank.